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What is End of Life Carer Support Service?

Our aim is to enable carers to have a life of their own alongside their caring responsibilities.

Our End of Life Carer Support Service provides emotional, practical and psychological support to carers, family and friends and to those living with cancer and other life-limiting conditions in their own homes. Our aims are to:

  • help avoid unnecessary and unwanted admissions to hospital or residential care for terminally ill patients who wish to remain at home
  • foster in those for whom we care a sense of belonging to the wider community by increasing choice and enhancing quality of life
  • promote both patient and carer involvement, ensuring their ideas and opinions form an integral part of the care service

Services include

Personal care
We provide support to an individual with personal care needs following an individualised support plan and liaise with other health care professionals to ensure effective continuation of care.

Social care
Practical support to carers and their families including shopping, light domestic duties and the preparation of meals. We aim to relieve some of the pressure on carers at a very difficult time.

Emotional support
An important aspect of our work, our staff offer a listening ear to the person with care needs and their family and a ‘signposting’ service to other local resources to further support carers to face their caring responsibilities.

Continuity of care
Information is the common thread linking support from one provider to another and from one ‘event’ to another. Information can be illness or person-focused. Crossroads Care not only focuses information on the medical condition, but also on the understanding of the patient’s preferences and values.

Management is particularly important given the complexity of palliative care. Crossroads Care East Midlands provides services that are delivered in a professional and carer-focused way. Our services are centred around quality, predictability , consistency and flexibility for both people with care needs and their carers.

For more information please call 0115 962 8920 or email us

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